S/4HANA Extensibility: Key User & Developer Extensibility
The two-tier extensibility model - in-app key user tools versus classic/developer extensibility - for customizing S/4HANA without breaking upgrades.
Extensibility strategy is a recurring S/4HANA interview topic because SAP fundamentally rebuilt how customization works compared to ECC, and interviewers use it to check whether a candidate understands the deliberate tiering SAP built in specifically to protect upgrade stability, especially in the cloud editions where core modification isn't even technically possible.
Key user extensibility is like using a furniture assembly kit's official accessory clips to add a shelf - simple, guaranteed to fit future kit revisions; developer extensibility is like a certified carpenter adding a custom-built cabinet using the manufacturer's approved mounting points - more powerful, still done by a professional, but still not allowed to saw into the original frame.